This theatre will look at how a smart building is managed and operated, including facility management, workplace software, advanced security solutions, sector analysis and market information, system integration, data aggregation and analytics, and services management.
Proptech is all digital solutions used by real estate professionals and facilities managers to facilitate and streamline processes like selling, buying, property development, and investment.
Time | Session title |
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10:00
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10:35
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Building Certifications and AI: Can We Close the Design–Performance Gap?From RESET to NABERS, WELL to BREEAM, building performance standards are raising the bar for owners and operators. Yet too often, certified buildings underperform once occupied, exposing the gap between design intent and operational reality. This session explores how AI and high-quality building data can bridge that divide—helping owners move beyond reactive compliance toward predictive, performance-driven intelligence. Certification is no longer the finish line; with AI, it can become the starting point for lasting asset value, stronger tenant retention, and real ESG credibility. SpeakerSam WaltonIndustry Growth Manager - Smart BuildingsMitsubishi Electronics Iconics Digital Solutions![]() With over a decade of product marketing experience in automation and control software at ICONICS, Sam now supports Mitsubishi Electric ICONICS Digital Solutions (MEIDS) in bringing our Smart Building solutions to market. He focuses on turning complex technology into clear business value—building cases that show how smarter workplaces and buildings can improve performance, efficiency, and experience. Passionate about bridging innovation with real-world impact, Sam works to ensure Smart Building solutions deliver measurable results for both owners and occupiers. Outside of work, you’ll find him on long walks with his young family and black Labrador, Reggie, unwinding with a good true-crime documentary, sneaking in the occasional round of golf, or knee-deep in nappies. Mitsubishi Electronics Iconics Digital Solutions |
10:35
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11:10
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Mobile workforce optimization for service providersDiscover how service providers such as Mitie, ISS, and PHS are transforming field operations with AI-powered scheduling and dynamic workforce planning. In this keynote, Mark Brewer will explore how IFS technology enables smarter service delivery—boosting first-time fix rates, increasing productivity, and reducing operational costs. Learn how intelligent automation ensures the right person is dispatched to the right place at the right time, every time. SpeakerMark BrewerVP - Service IndustriesIFS![]() A recognised thought leader in service industries, Mark has been helping organisations drive business transformation for over 25 years. From bringing Service Lifecycle Management (SLM) solutions to market with Servigistics, introducing Connected FSM to the marketplace with PTC and steering IFS to become a recognised leader in Service and Asset Management. Mark has worked with some of the World’s largest facilities services organisations including Mitie, ISS, PHS and Homeserve. Mark was recently named one of the most influential people in field service by Field Service News. IFS |
11:10
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11:45
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Bridging the Gap: Building Data That Works Beyond HandoverSmart buildings promise efficiency, sustainability, and better user experiences, but only if the data behind them is right from the start. In this session, Richard Bellairs from Planon and Andrew Waters from Schneider Electric will explore why the way we manage building data during construction or renovation can make or break operational success. SpeakerRichard BellairsSenior Solution MarketerPlanon![]() Richard has over 25 years of experience across diverse industries. His professional journey began in electronics and software engineering positions at technology companies, where he developed a strong technical foundation. Richard later transitioned into product management and product marketing, leveraging his broad expertise to drive successful go-to-market strategies and oversee the complete product life cycle. Since joining Planon in 2020, Richard has played a vital role in key strategic initiatives and product launches. Planon SpeakerAndy WatersStrategic Business Partner - Enterprise SoftwareSchneider Electric![]() Andy Waters is a Strategic Business Partner for Enterprise Software at Schneider Electric, where he designs Software Solutions for the Built Environment and Smart Buildings. With experience spanning the Electrical Trades, BMS engineering and deployment, and global smart building projects, Andy specialises in turning complex building data into business value. An Australian now based in the UK and completing his MBA, he is a recognised expert in bridging operational technology with strategic enterprise goals. Schneider Electric |
11:45
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12:20
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How Data, Analytics, and AI are Reshaping Facilities Maintenance and Asset ManagementAs the built environment grows more complex, the convergence of real-time data, advanced analytics, and artificial intelligence is redefining how facilities are managed—at scale. Fault Detection and Diagnostics (FDD) has evolved beyond energy savings and fault alerts. Today, it's about building a dynamic, data-driven system of record for every asset—one that enables smarter maintenance, informed capital planning, and faster decision-making. SpeakerBillal VindhaniAccount Executive, EMEAClockworks Analytics![]() Billal Vindhani is a seasoned leader in the smart buildings and IoT space, with nearly two decades of experience spanning software, hardware, and building management systems. With a background in Internet Computing, he combines deep technical expertise with a proven track record in business development and sales leadership. He currently works as Director of Business Development for UK & EMEA at Clockworks Analytics, helping to optimize building energy and equipment performance through fault detection and diagnostics (FDD). Clockworks Analytics |
12:20
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13:00
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Smart Building Promises, Broken Outcomes - Why the Vision Rarely Becomes RealityWhy are a number of the outcomes and use cases written by consultants not getting delivered. SpeakerJohn DenteFounder & CTOMSI Works Ltd![]() I have had a career in engineering, ICT and software development spanning 44 years. Notable roles were as Technical Director at Ocean Network Services Ltd, Technical Director at PTS Consulting, Technical Director at Redstone Converged Solutions, CTO at Onnec Group and now CTO at MSI Works Ltd. In this time, I have attained various industry qualifications, such as Wireless Design ECSE, Cisco UCSD in the ICT world and am also a qualified Electrical Engineer. Nowadays, I mostly spend time advising others in the Smart Building and data centre spaces. My combined understanding of all types of systems and how they apply to the physical spaces, allow the whole solution approach to be understood from start to end. MSI Works Ltd |
13:00
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13:35
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Realising the Value of Smart Buildings with Enterprise Agility for AIThe proliferation of smart buildings, driven by advancements in IoT, AI, and big data analytics, promises numerous benefits for a business. Despite significant investment in these technologies, many organisations have struggled to leverage the data generated, failing to transition from data acquisition to actionable insights. This challenge underscores the need for enterprise agility, a concept encompassing technological flexibility and the cultural and structural readiness to embrace change, especially AI. SpeakerMatthew MarsonManaging Director - Technology AdvisoryJLL![]() Matthew Marson is an experienced leader, working at the intersection of technology, sustainability, and the built environment. Having founded WSP’s Smart Places practice and grown Accenture’s offering in this field, Matthew led a €100m business across a range of asset types and geographies. JLL |
13:35
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14:10
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From Assets to Action: How To Transform Your Workplace with Data Driven Intelligence.Workplaces are becoming more complex than ever. From AV systems and printers to lockers, sensors, and even furniture, every organisation is managing a growing estate of assets that employees rely on daily. When these assets fail, the impact is immediate: lost productivity, rising service costs, and a poor employee experience. Traditional approaches to asset management and issue resolution are too siloed, too reactive, and too slow. SpeakerBradley BeightonSenior Technical ArchitectRicoh Europe![]() Bradley Beighton is Senior Technical Architect at Ricoh Europe, heading up a cross-functional team responsible for web, API, and infrastructure development within the RICOH Spaces SaaS platform. He oversees the design and delivery of scalable, cloud-native solutions across multiple regions, ensuring the platform meets the demands of enterprise customers worldwide. Ricoh Europe |
14:10
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14:45
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Case study - Sodexo implementation of the Xempla Decision Automation System at Manchester University NHS Foundation Trust (MFT)This session will explore how smart, data-driven maintenance is transforming the management of complex building estates. Drawing on Sodexo’s work with Manchester University NHS Foundation Trust, it will showcase how the implementation of intelligent asset performance management software enables organisations to make smarter decisions, improve efficiency, and drive sustainability. SpeakerJoanna HarrisHead of Technical ServicesSodexo![]() Jo works for Sodexo, one of the largest Facilities Management companies in the UK and Globally. Her role is developing best practice Hard FM in the UK&I region. Responsible for promoting, programme managing and embedding best practice in maintenance and technical services. She has a long history of working in the Built Environment that includes technical author of industry guidance including the last 2 updates for CIBSE Guide M and working with BSI supporting the development of Facilities Management standards. Her areas of expertise are facilities management, asset management, project management, building services operation, building controls, smart technology, maintenance strategy, statutory maintenance, health and safety, Soft Landings, wellbeing and building performance. Sodexo SpeakerMazen KandilRegional Energy and Sustainability EngineerSodexo![]() Mazen Kandil is a Regional Energy and Sustainability Engineer with a Master’s degree in Mechanical Engineering, bringing a strong technical foundation into the rapidly evolving world of smart buildings. Early experience in managing building systems highlighted the challenges of traditional maintenance approaches, leading to a transition into smart technologies and data-driven solutions. Sodexo |
14:45
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15:20
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Wireless Technologies in Modern Smart BuildingsImtee Baksh, P.Eng will explore the history of wireless sensor technology in buildings — through the early challenges of wireless devices, to today’s highly efficient, flexible, and sustainable solutions. He will highlight how advancements over the past two decades have made wireless sensors a cornerstone of modern, intelligent, and environmentally responsible buildings. SpeakerImtee BakshDirector of SalesOptergy![]() Imtee Baksh is a business and technical professional with extensive experience in smart building solutions, energy management systems, and unified automation technologies. He specializes in bridging the gap between complex technical capabilities and real-world business outcomes, helping organizations and partners translate innovation into measurable value. Optergy |
15:20
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15:55
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Making Legacy Buildings Smart: No BIM, No Problem!The smart building industry is buzzing with BIM, but what about the vast majority of buildings that didn’t start digital? This session cuts through the hype to offer a pragmatic approach to smart building implementation for existing assets. We'll challenge the assumption that BIM is a prerequisite for intelligent operations, showcasing how a strategic approach to data consolidation can deliver the same, if not greater, value. Learn how to craft a powerful "digital twin" from your existing operational data including BMS readings, spatial information, and even unorganised documents to transform it into a dynamic, searchable and intelligent asset register. This is a session for those ready to learn about delivering tangible smart building benefits today, for buildings built yesterday. SpeakerLucas CusackStrategic Lead for Asset ManagementGlider![]() Lucas is a digital trailblazer within the built environment industry and has a well-established career working in Building Information Management (BIM) and the rapidly evolving digital twin market. Glider |
15:55
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16:30
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How to win at wireless – benefits and challenges of wireless building automationWireless is transforming the control industry—making systems faster to install, easier to scale, and more sustainable. But not all wireless solutions are created equal. In the crowded 2.4GHz band, many technologies fail to deliver the reliability professionals demand. This session explores how wireless can reduce costs, accelerate installation, and future-proof buildings, without compromising reliability. It will highlight the key technical factors to consider when adopting wireless technology in critical control systems. SpeakerCorc MityesogluSales Director DACH BICSLumenRadio![]() Corc Mityesoglu is a leading voice in the transition to wireless building automation. With a strong background in both business and technology, he plays a strategic role in helping system integrators, manufacturers, and consultants adopt high-performance wireless solutions for HVAC, lighting, and energy systems. LumenRadio |
Time | Session title |
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10:00
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10:35
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From Reactive to Predictive: Building a Data-Led Facilities Strategy with Digital TwinsThis session will explore how estates and facilities teams are shifting from reactive responses to predictive strategies through the use of digital twins. We’ll demonstrate how Twinview integrates building systems, such as BMS, IoT sensors, compliance trackers, and work order tools, into a single digital layer that not only visualises performance in real-time but also actively alerts FM teams to emerging issues before they become problems. SpeakerAdam WardChief Technology OfficerTwinview![]() Adam Ward is a visionary leader at the forefront of innovation in building management and smart technologies. With a passion for leveraging cutting-edge solutions to drive operational excellence, Adam brings over two decades of experience to his role as a key figure at Space Group. Twinview |
10:35
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11:10
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Disrupt or Be Disrupted: How AI Will Transform Real Estate and Facility ManagementIn this thought-provoking session, Edward Boute unpacks how AI is set to radically transform real estate and facility management. From automating operations to rethinking how buildings are run, he offers strategic insights and real-world examples that challenge the status quo. Attendees will walk away with a clear vision of how to stay ahead of disruption or become the ones driving it. SpeakerEdward BouteCEO, CRO, Author, co-founder and Coach.FixForm![]() Edward Boute is the CEO of FixForm, a published author, and a renowned technology evangelist. With over a decade at Google where he led the Cloud division for the Benelux, Edward has been a keynote speaker on artificial intelligence since 2017. Today, he brings his expertise to the healthcare and facility sectors through FixForm, helping them navigate digital transformation with clarity and impact. FixForm |
11:10
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11:45
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If not now - When? Time to Build Asset DataMost commercial property owners know everything about their rent roll - and nothing about their actual buildings. With the demands and occupier habits now changing - it is essential up better understanding of these buildings. Whether it be for the needs of retrofit, or the disposal of buildings no longer relevant to portfolio strategy. If you are discounting the data, you are accepting the discount to value. SpeakerRoss PowellAccount DirectorJLL![]() At the forefront of JLL's property management revolution, I lead the EMEA charge in adopting cutting-edge digital solutions like Building Engines PRISM. Our team is reshaping the digital landscape for building owners and operators, making significant strides in portfolio management and operation efficiency. My role pivots on leveraging technology to transform the traditional real estate model, ensuring sustainability and compliance are at the core of our digital strategy. JLL |
11:45
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12:20
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Symphony: Fine tuning your real estate with market leading tech, engineer training and data insightsSymphony by Bellrock, combines statutory compliance requirements, with industry best practice, condition based maintenance and real-time monitoring of asset performance. SpeakerMark TysonManaging DirectorBellrock Group![]() Mark has over 15 years of experience driving transformation and innovation within the property services and real estate sectors, having held significant strategic and operational roles with leading industry organisations including Bellrock, Legal & General, Capita and Mitie. Notably, he most recently led the creation and implementation of the award-winning Mercury property management model at Legal & General. Bellrock Group SpeakerAndre BothmaManaging Director Energy & Smart EngineeringBellrock Group![]() André is the Managing Director of Energy and Smart Engineering at Bellrock Group, where he leads a team of specialist energy and reliability engineering consultants, data scientists, and analysts. Their focus is on digitising and optimising traditional facilities management processes, offering customers valuable insights on planner + reactive work order, supply chain data as well as carbon reduction and Net Zero strategies. Previously, André made notable contributions at JLL, where he established smart building services that have since become global, digital, and dynamic solutions. By leveraging a virtual bureau team in combination with AI-driven technology and IoT systems, he delivered significant improvements in operational efficiency and energy management. Subsequently, André joined JLL Spark, where he was instrumental in managing a $400 million corporate venture fund, overseeing investment in more than 55 start-ups, and holding several board positions. In these roles, he ensured alignment with internal technology strategies, engaged with business stakeholders, mentored early-stage technology companies, and drove strategic growth. Andre also spent 11 Years at MITIE Group working his way from HVAC Engineer to Director leading teams of over 280 for Hard and Soft services. Bellrock Group |
12:20
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13:00
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What’s next for the MSI?With the digital building market maturing, both in terms of client understanding and technological standardisation, are we reaching the point where MSI’s, at least in their traditional sense, are reaching their sell by date? With their seemingly built in obsolescence, we ask what’s next for MSIs? Our cross-industry panel will attempt to answer this question by discussing:
SpeakerMike HookExecutive DirectorLMG![]() With more than 30 years’ experience in designing, installing and managing enterprise infrastructure solutions, Mike specialises in developing intelligent building solutions that convert technological innovation into valuable business outcomes. He joined LMG in 2007 when it acquired 2iServices, a company he founded and the world’s first organisation dedicated to creating automated infrastructure management solutions. LMG SpeakerDaniel WatsonUk DirectorHereworks![]() Dan is an industry renowned Consultant and Technologist within Smart Buildings and Workplace Technology sectors. With an impressive career spanning 15 years in consultancy, Dan has recently assumed the esteemed role of UK Director at Hereworks, the leading agnostic full stack master systems integrator. Hereworks SpeakerJess CostanzoCommercial DirectorSimmtronic![]() Commercial Director at Simmtronic, Jess is responsible for all commercial strategy, revenue streams and commercial decision making across the business. An avid data enthusiast, she enjoys bringing customers closer to actionable insights for their projects, challenging assumptions about what good looks like and focusing on automations and integrations that reduce energy consumption and optimise performance for real world Return on Investment (ROI). Simmtronic SpeakerMatthew O'HalloranDirector, Head of RevenueSmart Spaces Global Ltd![]() Matthew is at the forefront of the transformative impact of Agentic AI on the workplace. As AI evolves from a passive tool into an active, goal-driven collaborator, Matt's work with institutions to reimagine how work is structured, decisions are made, and environments adapt to human needs is driving the evolution of Digital Buildings. Drawing on real-world insights and emerging use cases, Matt has led Smart Building projects to deliver intelligent automation, proactive space optimisation, and predictive decision support—empowering employees, enhancing productivity, and reshaping office design. Smart Spaces Global Ltd SpeakerLinden StephensHead of Smart Building EnablementBritish Land![]() Specialized in enabling smart buildings for Mechanical, Electrical, and Public Health systems across commercial, residential, and logistic building types. My primary focus is on developing asset modeling and data extraction techniques. We create comprehensive Design and Modeling Guides for all asset types, detailing the necessary data for performance, lifecycle management, and the automation of asset onboarding to the cloud. British Land |
13:00
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13:35
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Mind the Gap: From Data-Driven to Human-Centred Buildings'Smart buildings' have become the new normal, with the next generation of integrated solutions such as ‘Hereworks Happy’ generating actionable insights to optimise lighting, air quality, space utilisation and other critical factors known to boost human motivation and performance. And yet, these simple tech-enabled enhancements are often left to languish on a digital report, whether through the absence of a senior HR voice in key decisions, or a lack of incentives for contractors and facilities management teams after hand-over. This gap contributes to a loss of credibility for the sector, downward pressure on pricing and ultimately lost opportunities to leave a legacy of innovative, inclusive and inspiring buildings worthy of our future selves. SpeakerTomas Mac EoinCEOHereworks![]() Tomás Mac Eoin is the CEO of Hereworks, a leading Master Systems Integrator (MSI) operating in Ireland and the UK. With over two decades of experience in IP networks, automation and RF engineering, Tomás brings a unique blend of technical expertise and strategic leadership to the smart building industry. A passionate advocate for human-centric design, Tomás believes that understanding human behaviour through smart building data is key to unlocking sustainability, productivity, and optimal space utilisation. His work focuses on bridging the gap between digital infrastructure and the lived experience of building occupants, ensuring that technology serves people - not the other way around. At the Smart Building Show, Tomás will share insights on operationalising smart buildings, drawing from real-world lessons and best practices to help organisations create spaces that truly work for the people who use them. Hereworks SpeakerShelley JamesDirectorAge of Light Innovations![]() Dr Shelley James is a lighting design consultant, TEDx Speaker, author and member of the WELL Light Advisory. She is also a trained electrician and Visiting Lecturer at UCL Bartlett and the Royal College of Art. Age of Light Innovations SpeakerFlorian GuillameIT Real Estate Senior Programme ManagerChanel![]() Florian is the IT Senior Programme Manager for Real Estate at Chanel Corporate. With over a decade of experience in delivering high-end buildings in the luxury sector, Florian is now leading the technological design and vision for Chanel’s new Global Corporate headquarters. This building represents Chanel's boldest commitment to technological innovations and sustainable design to date, with a strategic focus on creating a SMART Building that represent company’s values. Chanel SpeakerKatherine FarringtonDigital Buildings Portfolio manager and Deploy leadGoogle UK![]() Katherine is the Global lead of Digital buildings for Google's Real Estate and Workplace Services organisation, transforming how Google approaches Digital Buildings. Google UK |
13:35
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14:10
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Breaking the Infinite Trial Loop: Design-to-Operations Digital Twins with Proven ROIThe industry’s reliance on trial-and-error integrations after construction is a costly and inefficient approach, dragging facility managers into endless cycles of delayed value, duplicated efforts, data blind spots, and specialist dependency. Proven design-to-operations strategy - embedding a “golden thread” of structured information from day one eliminates these inefficiencies and delivers true operational readiness. SpeakerRaymond TredouxSmart Buildings LeadFexillon UK![]() Ray Tredoux is the Smart Building Lead at Fexillon, where he has spent the last 3 years helping design and implement Smart Building solutions for building owners and operators. Fexillon UK SpeakerDmitrijs JurinsCTOFexillon![]() Dmitrijs Jurins is the Chief Technology Officer at Fexillon, bringing over two decades of experience in SaaS R&D, with more than 15 years in IoT systems and a strong focus on Smart Building technologies. He has spent the last four years designing, implementing, and scaling Digital Twin solutions for major commercial real estate portfolios, with a focus on operational intelligence, ESG compliance, and lifecycle efficiency. Fexillon |
14:10
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14:45
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“Wait till you hear what's really pissing them off...": A smart buildings story about what matters to humansIn the era of smart buildings, building system data alone isn’t enough to optimise workplace performance. This session will explore how augmenting smart building analytics with human feedback can drive better decision-making, enhance user experiences, and create truly adaptive work environments. Learn how integrating qualitative insights with sensor-driven data leads to smarter, people-centric workplaces. Join us for an inspiring session that bridges technology and human experience to shape the future of work. SpeakerTomas Mac EoinCEOHereworks![]() Tomás Mac Eoin is the CEO of Hereworks, a leading Master Systems Integrator (MSI) operating in Ireland and the UK. With over two decades of experience in IP networks, automation and RF engineering, Tomás brings a unique blend of technical expertise and strategic leadership to the smart building industry. A passionate advocate for human-centric design, Tomás believes that understanding human behaviour through smart building data is key to unlocking sustainability, productivity, and optimal space utilisation. His work focuses on bridging the gap between digital infrastructure and the lived experience of building occupants, ensuring that technology serves people - not the other way around. At the Smart Building Show, Tomás will share insights on operationalising smart buildings, drawing from real-world lessons and best practices to help organisations create spaces that truly work for the people who use them. Hereworks |
14:45
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15:20
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From Data to Decisions: Real-World AI Applications in FM & Energy OptimisationIn this session, Demand Logic explores the growing impact of AI in facilities management and energy optimisation, highlighting both the tangible benefits and the emerging areas set to deliver even greater value. We’ll look at where AI is proving most useful right now and what to watch as the technology evolves — including AI-driven diagnostics, data-led maintenance, and intelligent automation, which will reshape the ways buildings are managed. SpeakerJoe ShortCo-Founder & Chief Science OfficerDemand Logic![]() Joe Short is the Chief Science Officer and Co-Founder of Demand Logic. With over 30 years in the sustainability sector, Joe leverages his background in physics, renewable energy, and sustainable development to drive innovation and lead the scientific and technical strategy for Demand Logic’s platform. He co-founded the company in 2007, building on his previous work in promoting demand response policies in Parliament and as an environmental advocate. His expertise in data science underpins the company’s focus on energy efficiency and building performance analytics. Demand Logic SpeakerGeoff ParsonsStrategic Partnerships ManagerDemand Logic![]() Geoff is Demand Logic’s Strategic Partnership Manager, building strong client relationships and ensuring services align with their objectives. A chartered surveyor with a background in commercial property asset management, Geoff combines deep sector knowledge with a clear, pragmatic view of where technology can drive real-world impact. This blend of expertise enables him to help clients bridge the gap between sector challenges and practical innovation. Demand Logic |
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